FAQ
General
What is the red disc?
It's a foam spool. Use it to pre-tie flies onto leaders or tippet so your rigs are ready before you reach the water, or to store old leaders.
Do you sell gift cards?
Yes. Region gift cards are electronic, come in $25, $50, $100, $150 and $200, and work on anything in the store.
What payment methods do you accept?
All major credit cards, PayPal, Shop Pay, Apple Pay, Google Pay and Amazon Pay.
Do you offer guide or ambassador pricing?
Yes. Guides and ambassadors can apply through our Ambassador and Guide Program.
What is the White River trip?
It's our annual group fishing trip on the White River tailwater near Cotter and Bull Shoals, Arkansas. Dates and details are on the White River trip site.
Shipping
When will my order ship?
Orders placed by 3:00 pm Central ship the same business day. We don't ship on Saturdays, Sundays or holidays, so weekend orders go out Monday.
How much is shipping?
Shipping is free on orders of $35 or more. Smaller orders pay the rate shown at checkout.
How long does delivery take?
Orders ship by USPS from Houston, Texas, and usually arrive in 1 to 5 business days.
Can I get my order faster?
Yes. Contact us before you order and we'll set up expedited shipping.
Flies
Are your flies hand-tied?
Yes. Every fly is tied by hand. Orders are packed and shipped from Houston, Texas.
Are your hooks barbed or barbless?
Most of our standard flies are tied on Mustad Heritage hooks with a micro barb. The barb is designed to be pinched flat, so you can fish the same fly barbless on waters that require it. All of our jig and tenkara hooks are barbless.
How do hook sizes work?
The bigger the number, the smaller the hook. A size 22 midge is tiny, and a size 8 streamer is large. Each fly's page lists the sizes we carry.
Do I save when I buy more flies?
Yes. Add 7 or more individual flies to your cart and 15% comes off automatically. Mix patterns and sizes however you like. Pre-built assortments and sets are not part of the volume discount.
What do Freshwater, Saltwater and All Waters mean?
They filter the store to the kind of fishing you do. Pick one when you arrive and switch at any time from the bar at the top of the page.
Returns and exchanges
What is your return policy?
If you aren't satisfied, send the item back within 30 days for a refund of the item price. Items must be unused, in the condition you received them, and in the original packaging. Sale items can't be returned.
How do I return an item?
Mail it to Region Fishing, 10963 Cutten Road, Suite A105, Houston, TX 77066. Return shipping is at your cost, and we suggest a tracked service for anything over $75. Once we receive and inspect the item, we email you and refund your original payment method.
What if my order arrives damaged or defective?
Email support1@regionfishing.com and we'll replace it.
Rods and reels
What warranty comes with a Region fly rod?
A lifetime warranty for the original owner. If your rod fails from a manufacturer's defect, we repair or replace it at no cost, including shipping both ways.
What if I break my rod?
Accidental damage, neglect and normal wear are covered for a flat $35, which includes the repair or replacement and shipping both ways.
How do I make a warranty or repair claim?
Take a clear photo of the damage and fill out the form on our Warranty and Repair page. We ship a replacement section or rod by Priority Mail within 24 hours of approval, and you send the damaged piece back in the same tube. Most anglers are fishing again in 2 to 4 business days.
Are reels covered?
Yes. Every reel has a 3-year replacement warranty for the original owner against manufacturing defects and malfunctions. Replacements arrive within two weeks.
Still have a question?
Email support1@regionfishing.com or use our contact page.